Terms of Service

Last updated: 7/13/2025

1. Acceptance of Terms

By accessing and using ScanMate (the Service), you accept and agree to be bound by the terms and provision of this agreement. ScanMate is a smart business management platform that provides AI-powered invoice scanning, inventory management, and business analytics services.

2. Description of Service

ScanMate provides the following services:

  • Invoice Processing: AI-powered OCR technology to scan and digitize paper invoices
  • Inventory Management: Real-time tracking of stock levels and product information
  • Business Analytics: Comprehensive reporting and insights on business performance
  • Supplier Management: Organization and tracking of supplier relationships and transactions
  • Data Storage: Secure cloud storage of your business documents and data

3. User Accounts and Responsibilities

To use ScanMate, you must create an account. You are responsible for:

  • Providing accurate and complete information during registration
  • Maintaining the security of your account credentials
  • All activities that occur under your account
  • Ensuring uploaded documents comply with applicable laws and regulations
  • Not uploading copyrighted, illegal, or harmful content

4. Subscription Plans and Billing

ScanMate offers both free and paid subscription plans:

  • Free Plan: Limited monthly scans and basic features
  • Paid Plans: Higher scan limits and advanced features
  • Billing is processed through Stripe and billed monthly or annually
  • You may cancel your subscription at any time
  • Refunds are subject to our refund policy

5. Data Processing and AI Services

By using our service, you acknowledge that:

  • Your uploaded documents will be processed using AI and OCR technology
  • We may temporarily store documents for processing purposes
  • AI processing may not be 100% accurate and should be reviewed
  • You retain ownership of your business data and documents
  • We implement industry-standard security measures to protect your data

6. Prohibited Uses

You may not use ScanMate for:

  • Illegal activities or violation of any laws
  • Uploading malicious files or attempting to hack the system
  • Processing documents you don't own or have permission to process
  • Spamming or unauthorized commercial communications
  • Interfering with the service's operation or other users' access

7. Intellectual Property

The ScanMate platform, including its design, code, algorithms, and branding, is owned by us and protected by intellectual property laws. You retain ownership of your uploaded content and data, while granting us a license to process it as necessary to provide our services.

8. Limitation of Liability

ScanMate is provided as is without warranties. We are not liable for any indirect, incidental, or consequential damages. While we strive for accuracy in our AI processing, you should verify all processed data. Our liability is limited to the amount you paid for the service.

9. Service Availability

We aim to maintain 99.9% uptime but cannot guarantee uninterrupted service. We may temporarily suspend service for maintenance, updates, or technical issues. We will provide advance notice when possible.

10. Termination

We may terminate or suspend your account for violation of these terms. You may terminate your account at any time. Upon termination, your access to the service will cease, and we will delete your data according to our data retention policy.

11. Changes to Terms

We may update these terms periodically. We will notify users of significant changes via email or through the platform. Continued use of the service after changes constitutes acceptance of the new terms.

12. Contact Information

If you have questions about these Terms of Service, please contact us through our support channels within the application.